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Legacy Announces New Email and Video Messaging Services for Inmates

Written by Allyson Walker

Image by Erik York


Legacy Inmate Communications, a leading provider of correctional communication technologies, announces two new services to keep inmates connected with their friends and family during their incarceration. Facilities serviced by Legacy will now have the option to offer email and video messaging services to their inmate populations. 


One Platform, Many Ways to Stay Connected

Prisons and jails in the United States have experienced a sharp influx of new technology in recent years, officially bringing our country’s correctional facilities into the 21st century. From body cameras to energy smart grids and laundry robots, technology is making today’s jails smarter, faster, and safer.


Gone are the days when an inmate’s only option of contacting Mom and Dad was a phone call. While phone calls are still a major way inmates maintain those ties, these days it’s just one of many.         


Video Visitation

Video visitation, which has been a part of Legacy’s service offering for several years, gives inmates the opportunity to visit with their loved ones through a secure video connection. Offering a visual face-to-face conversation experience without any possibility of contraband sneaking in to the jail is a win-win scenario—inmates get to interact with their loved one in a more personal way than just hearing their voice over a phone line, and jails get a welcome boost in safety. 



Now, inmates can use Legacy’s kiosks for more than just video chatting. They can read emails sent from their friends and family and reply to them using the on-screen keyboard. Legacy’s email service is already proving to be extremely popular in the facilities where it has been implemented—especially because of how affordable it is.

Video Messaging

Video messaging allows an inmate’s loved ones to record and send brief video recordings, which inmates can retrieve and watch on Legacy’s kiosks. It is similar to leaving a voicemail, but with the added bonus of the inmate being able to see the face of his spouse, children, or friend.