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Legacy Inmate Communications Responds to FCC Instituted Rate Caps for In-state Inmate Calling

Written By: Curtis A Brown and Allyson Walker

AP Photo/Susan Walsh

Legacy Inmate Communications, a leading provider of inmate communication services to several hundred correctional facilities throughout the United States, has issued its response to last week’s decision by the Federal Communications Commission (FCC) to further limit the cost of phone calls from jails and prisons. The new law will affect all types of inmate calls. 


Legacy Believes there are Serious Legal Questions Regarding the FCC’s Jurisdiction to Regulate In-State Inmate Call Rates More...

Travis County Faces Lawsuit for Allowing Recording of Privileged Inmate Calls to Attorneys

Written by Allyson Walker

Images by and Joe Mahoney/Rocky Mountain PBS I-News


Recent news about a federal lawsuit against the Travis County Sheriff’s Office provides a fresh reminder of how important it is for correctional facilities to make absolutely sure their inmates’ privileged phone calls and other communications are not recorded... or it could cost them.

The suit claims that the Texas facility violated client-attorney privileges by recording constitutionally protected calls between inmates and their defense lawyers which were supposed to be confidential.

While it may represent the most recent occurrence, it is by no means the first. Privileged conversations between inmates and lawyers have been wrongly recorded at multiple facilities across the country (Davidson County, TN, Alameda County, CA, and the Alaska Department of Corrections, just to name a few.) More...

Inmate Call Regulation Continues to Evolve

Written by: Curtis A Brown

Photograph by: Credit Daniel Rosenbaum for The New York Times


FCC 13-113 Overview


On August 9, 2013 the Federal Communications Commission (FCC) adopted a new rule, FCC 13-113, which imposes a strict inmate interstate call rate cap.  The new rule, which will affect only calls made from one state to another, requires inmate communication providers to charge no more than $0.21 per minute for interstate prepaid calling and $0.25 per minute for interstate collect calling.  It also suggests that further regulation may be still to come, including ancillary charges as well as video visitation services.  Furthermore, the FCC strongly recommends that the states themselves adopt new regulation capping inmate call rates.  Many of our clients have asked if further regulation is on the horizon and what they can expect in the coming months.


Voice Biometrics Enhance Prison Calling Security

Written by James C. Lowery

Photograph By: Mikeal Karlsson/Alamy


Tracking and monitoring inmates within a prison or jail is a constant challenge, especially when it comes to overseeing their communication with the public.  Although frequent communication with an inmate’s support group is encouraged in order to improve the probability of successful community re-entry, there is still a large group of inmates that continue to commit crimes by utilizing the inmate telephones.  The safety of the community, correctional officers and the inmate population is at stake, and it is up to inmate communications providers to develop effective solutions to meet these continuing challenges.


Remote Video Visitation with Inmates has a Promising Future

Written by James C. Lowery


An Advanced Solution for Inmate Visitation


Onsite video visitation systems for communicating with inmates have been available since 1995 using Closed-Circuit Television (CCTV). But recent strides in technology and service has brought video visitation into the 21st century.  Online video visitation allows inmates’ family and friends to visit inmates via personal, secure Internet video conferencing from the comfort of their homes.  The service is similar to video conferencing programs people use every day, but it is specially designed for the correctional environment, with secure video monitoring, pre-scheduled visit time allocations and the ability for the Detention Facility to easily store, recall and review individual visits. Legacy recently installed its newly minted remote video visitation system at the Dona Ana County Detention Center in New Mexico.


FCC Ruling Aims to Make Interstate Calls More Affordable for Friends and Family of Inmates

Written by Cyrus Heravi


A recent Federal Communications Commission (FCC) ruling 13-113 places a 21 cent per minute limit on interstate prepaid calls and a 25 cent per minute on interstate collect calls.


FCC Rule 13-113 Background


Like most industries today, the inmate communications industry is experiencing a shift in business as usual. The days of exorbitantly high calling rates and rejected calls to friends and family who cannot afford a simple phone conversation­­— these days are coming to an end. While we at Legacy believe that affordable rates for friends and family is essential to inmate rehabilitation and a healthier community, the new FCC ruling does present new challenges for the corrections industry and the vendors who provide secure communication services.