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Two-Way E-Mail Messaging Service


Legacy’s Friends & Family e-mail service lets you proactively communicate with your loved one on your own terms, precisely when you want to. You will never have to wait for a phone call to share important moments again.


Legacy’s e-mail messaging service makes initiating communication and sharing immediate and important information easy! It’s one of many quick and affordable ways Legacy allows you to stay in constant contact with your loved one. More...

Legacy Inmate Communications Responds to FCC Instituted Rate Caps for In-state Inmate Calling

Written By: Curtis A Brown and Allyson Walker

AP Photo/Susan Walsh

Legacy Inmate Communications, a leading provider of inmate communication services to several hundred correctional facilities throughout the United States, has issued its response to last week’s decision by the Federal Communications Commission (FCC) to further limit the cost of phone calls from jails and prisons. The new law will affect all types of inmate calls. 


Legacy Believes there are Serious Legal Questions Regarding the FCC’s Jurisdiction to Regulate In-State Inmate Call Rates More...

FCC Prepares for October Ruling on Inmate Calling Services

Written by James Lowery


As Legacy has communicated to our valued clients for the past several months, the Federal Communications Commission (FCC) has been considering proposing new rate regulations on all inmate calling


As a recap, in 2013 the FCC capped interstate calling rates at $0.25 for collect calls and $0.21 for prepaid calls (FCC 13-113). Now, in partnership with Commissioner Clyburn, Chairman Wheeler is proposing to cap rates for all ICS calls – local, long-distance, and international – while limiting fees on calls. More...

Travis County Faces Lawsuit for Allowing Recording of Privileged Inmate Calls to Attorneys

Written by Allyson Walker

Images by and Joe Mahoney/Rocky Mountain PBS I-News


Recent news about a federal lawsuit against the Travis County Sheriff’s Office provides a fresh reminder of how important it is for correctional facilities to make absolutely sure their inmates’ privileged phone calls and other communications are not recorded... or it could cost them.

The suit claims that the Texas facility violated client-attorney privileges by recording constitutionally protected calls between inmates and their defense lawyers which were supposed to be confidential.

While it may represent the most recent occurrence, it is by no means the first. Privileged conversations between inmates and lawyers have been wrongly recorded at multiple facilities across the country (Davidson County, TN, Alameda County, CA, and the Alaska Department of Corrections, just to name a few.) More...

Inmate Call Regulation Continues to Evolve

Written by: Curtis A Brown

Photograph by: Credit Daniel Rosenbaum for The New York Times


FCC 13-113 Overview


On August 9, 2013 the Federal Communications Commission (FCC) adopted a new rule, FCC 13-113, which imposes a strict inmate interstate call rate cap.  The new rule, which will affect only calls made from one state to another, requires inmate communication providers to charge no more than $0.21 per minute for interstate prepaid calling and $0.25 per minute for interstate collect calling.  It also suggests that further regulation may be still to come, including ancillary charges as well as video visitation services.  Furthermore, the FCC strongly recommends that the states themselves adopt new regulation capping inmate call rates.  Many of our clients have asked if further regulation is on the horizon and what they can expect in the coming months.