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Voice Biometrics Enhance Prison Calling Security

Written by James C. Lowery

Photograph By: Mikeal Karlsson/Alamy


Tracking and monitoring inmates within a prison or jail is a constant challenge, especially when it comes to overseeing their communication with the public.  Although frequent communication with an inmate’s support group is encouraged in order to improve the probability of successful community re-entry, there is still a large group of inmates that continue to commit crimes by utilizing the inmate telephones.  The safety of the community, correctional officers and the inmate population is at stake, and it is up to inmate communications providers to develop effective solutions to meet these continuing challenges.